Accounts, payments and credits
Open PrivateLola and use the help or support options provided there. For an account-specific issue, follow the service’s secure support process. Do not post passwords, payment details or identity documents in public comments.
Performer information and room access
Names, languages, ratings and status are supplied by the network. For a performer-profile correction, access restriction or room issue, use the support or reporting options offered by the destination service. Changes in the provider’s data can appear here after a feed refresh.
Questions this directory can explain
Our guides explain how to read credit amounts, room status, ratings and language selections. They cannot determine an account balance, settle a billing dispute or guarantee a performer’s availability.